1. Introduction
DramaTika respects your privacy and aims to collect and use only the information that is necessary to provide and manage your subscription and customer support.
2. Information We May Use
To provide a subscription, we may need basic information such as:
- Customer name, when provided.
- Subscription/package information.
- Device or activation information required to provide the service.
We do not require unnecessary personal information for the purpose of providing the service.
3. Why We Use This Information
Information is used only as needed to:
- Identify and manage an active subscription.
- Provide, activate, and maintain the subscribed service.
- Provide customer support and resolve technical or subscription-related issues.
- Process renewal or subscription-related requests.
Customer information is not used for advertising or sold to third parties.
4. Data Retention
DramaTika does not keep customer subscription information indefinitely.
After a subscription expires, the subscription may remain in the system for up to 30 days to allow the customer an opportunity to renew.
If the subscription is not renewed within those 30 days, the subscription information is automatically deleted from the service system.
We do not keep former-customer records for advertising, marketing, or other unrelated purposes.
5. Sharing of Information
DramaTika does not sell, rent, or trade customer personal information.
Information is not shared with third parties except where this is necessary to provide the service, provide technical support, comply with a legal obligation, or protect the security and integrity of the service.
6. Customer Responsibility
Customers should avoid sending unnecessary personal or sensitive information through support channels.
7. Security
DramaTika takes reasonable measures to protect the information used to manage subscriptions and provide customer support. However, no online system can be guaranteed to be completely secure.
8. Changes to This Policy
This Privacy Policy may be updated when necessary to reflect changes to the service or applicable requirements. The latest version will be made available on the DramaTika website.
9. Contact
If you have a question about this Privacy Policy or how your information is handled, please contact DramaTika through the contact methods provided on our website.